Legal
Privacy policy
Last updated 1 November 2026.
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Who we are
Keepsake & Co. Gifts Ltd runs this website and the shop at 27 Bramble Row, York YO1 7QX. We are responsible for the personal information you share with us. You can contact us about it at hello@keepsake.example.
What we collect
We only collect what you give us through our forms:
- Your name, email address and, if you choose, your phone number.
- The details you share about a gift, its recipient and how it should be delivered.
- The content of messages you send us.
This website does not use analytics or advertising cookies, and it does not track you across other websites.
How we use it
We use your details to answer your message, suggest gifts, prepare and deliver an order, and keep a record of what we agreed. We do not sell your information or use it for marketing unless you ask us to.
Who we share it with
Form submissions are delivered to us by an email or automation provider. If you ask us to post or deliver a gift, we share the recipient’s name and address with the courier.
How long we keep it
We keep enquiries for up to 12 months and order records for six years, as required for our accounts. After that we delete them.
Your rights
You can ask for a copy of your information, ask us to correct or delete it, or object to how we use it. Email us and we will reply within one month. If you are unhappy with our answer, you can complain to the Information Commissioner’s Office (ICO).